24-Hour Emergency Services
In case of medical urgencies, call Hinds LifeCare first
Fresno/Madera
559-226-5683 (Love)
Merced
209-383-3123
Toll Free
800-464-8144
Call your Hospice Care Team for all medical needs and urgent situations
As a hospice patient, all health care services (i.e., hospitalizations and emergency room visits) must be coordinated by your Hospice Team these services may not be covered.
After-hours services
A nurse is always available to assist you with urgent issues, even after regular office hours, on weekends and during holidays. Your call will be answered by a nurse who will address your needs and coordinate with our Care Team.
When to call after hours
- Pain that does not respond to medicines on hand
- Any falls
- New symptoms – i.e., labored breathing, agitation, or restlessness
- No urination after eight hours, with discomfort
- No bowel movement after three days
- Uncontrolled symptoms – i.e., nausea, vomiting, diarrhea, or bleeding
- Temperature above 101F that does not respond to Tylenol
- Patient unable to wake up (new problem)
- Catheter leakage
- Chest pain
- Patient death
When to call on weekdays during business hours
- Medication refills
- Request for supplies, visit, or schedule change
- Questions about lab work or tests
- Questions about scheduling of visits
- Message for the Hospice Care Team
- General questions or concerns